2024 Seasonal Retail Sales Associate

Description

Job Title:� � � �2024 Event Staff Retail Sales AssociateDepartment:� MerchandisingReports To:� �T-Mobile Park Team Store Manager / Manager, SouvenirsStatus:� � � � � �Seasonal, Nonexempt�Primary Objective:� Responsible for contributing to revenue and sales goals by proactively assisting guests, providing courteous and friendly service to all guests while maintaining a clean and organized work environment.��**This position is expected to last the duration of the Major League Baseball Season, approximately mid-March 2024 through September 2024**

�Apply now for the Mariners 2024 Event Staff Team
At the Seattle Mariners, you will find a diverse, passionate, innovative team of people who work to live our mission every day. We play in an iconic ballpark ? T-Mobile Field ? in one of the most beautiful, vibrant, and dynamic cities in the world.

We are looking for candidates with exceptional customer service skills to work the season at T-Mobile Park in an exciting and inclusive working environment. T- Mobile Park will host 81 Mariners games in 2024 and a variety of concerts and special events.� We offer a fun, flexible, part time schedule, and you will have the opportunity to discuss your availability commitment with the hiring team.

Event Staff Team Members enjoy free ORCA Cards, 30% Employee Discount, Meal Discount, Complimentary Tickets and Subsidized Parking & Free Shuttle Service.�Applications will be reviewed in January 2024�Essential Functions:

• Adhere to the Mariners Selling System with all guest interactions.
• Approach all guests with a friendly and helpful demeanor; assist them with merchandise and make merchandise recommendations when asked.
• Maintain comprehensive understanding of current merchandise and promotions in all categories along with general ballpark knowledge.
• Complete guest checkout transactions on store?s POS/computer system and balance register at the end of shift.
• Maintain a clean and organized store environment. Actively organize, size, and straighten displays throughout shift.
• Assist with store freight as needed, including unloading, and moving boxes and other containers of merchandise in a timely manner.
• Use provided tools such as a ladder or merchandise grabber to access out-of-reach items for guests.
• Use provided tools such as step stools and portable display racks to set up and display or arrange merchandised for sales promotions as assigned.
• Complete all tasks and assigned duties.
• Fill out all forms neatly and accurately.
• Attend all mandatory Team Member meetings and trainings.
• Will perform other duties as assigned.

��Education and Experience:

• High school diploma or GED required.� Equivalent, relevant work experience may be considered in lieu of formal education if approved by management.
• A minimum of six (6) months of previous retail guest service experience preferred.

�Competencies, Knowledge, Skills and Abilities (KSA?s):

• Ability to compute basic math (addition, subtraction) to ensure proper change is given to guests.
• Knowledge of or ability to learn Point-of-Sale computer systems.
• Must be able to work fluently in English; bi-lingual skills preferred.
• Shares and expresses thoughts in a clear and effective manner through verbal and written communication skills.� Exhibits effective listening skills and builds positive relationships with all team members, vendors, and guests.� Is diplomatic, tactful and professional in all forms of communication.
• Understands and supports the team and is quick to volunteer to assist others.� Others view most interactions as being positive with a willingness to achieve common goals.� Effective in working with others to cooperatively solve problems.� Workplace behavior is consistently respectful of others.
• Takes personal responsibility for getting things done in a way that positively and professionally represents the organization.
• Demonstrates through their actions and interactions with others a commitment to Mariner Purpose, Mission and Values.
• Competent in required job skills and knowledge. Completes work assignments thoroughly and completely in an accurate, and prompt.� Identifies and corrects errors.� Is careful, alert and accurate, paying attention to details of the job.

?� � Makes decisions and takes actions that contribute to exceptional experiences for guests.

• Must be able to work as part of a team in a fast-paced environment.
• Strong verbal communication skills; speaks to guests and other team members clearly and respectfully.
• Must be dependable and reliable to report to work on-time when scheduled and work in assigned section independently.

�Physical Activities and Working Conditions:

• Must be able to work games and assigned events including days, evenings, nights, weekends, and holidays.
• Must be able to move up to 20 lbs. frequently and up to 50 lbs. occasionally.
• Frequent to constant walking and standing on concrete or carpeted floor.
• Must be able to climb ladders and stairs
• Must have functional manual dexterity to operate computer system.

�The Mariners are committed to providing competitive pay, perks, and benefits packages for our valued Team Members.�The anticipated starting pay for this seasonal role is $21.50 per hour.��All perks are subject to eligibility requirements and availability and may be modified or amended from time to time.�This information is being provided in accordance with the Washington State Equal Pay and Opportunity Act